Once you buy a printer,the printer works well. There will not be an HP Laserjet Pro M477fdw Troubleshooting issue with the printer. After a prolonged use of the printer,the printers experience several issues-networks problems and connection issues. For each problem, there is a solution. We provide you those solutions below:
HP Laserjet Pro M477fdw Printer – Paper jam
- In case the jammed paper is in the interior of the printer,clear it and then try to print the configuration page.
- Examine that the tray is set to the correct paper size. Modify the settings of the paper,if required.
- Try to reboot the system,switch off the device,wait for a minute and then on it on again.
- Make an attempt to print the cleaning page to discard the excess from the interior of the product.
- In case you view any jammed paper in the document feeder,you need to discard them from the HP Laserjet Pro M477fdw printer.
- Raise the document feeder cover. Eliminate the jammed paper.Seal the scanner lid.try to print the test page.
- Raise the document feeder input tray to provide the access to the document feeder output bin.
- You need to eradicate the jammed paper from the output area.Raise the scanner lid.
- In case there is any jammed paper in the scanner lid,smoothly drag it out from the printer to avoid ripping of papers.
- After eliminated the jammed papers,lower the scanner lid. Check for any other jammed papers in Trays,rear door and fuser area.
- Make sure that while eliminating the jammed paper in the fuser area,check whether the fuser is cool and then remove it.
- While doing so,check whether the carriage in the printer moves smoothly without any hindrances.
- If you any hindrances are visible,remove them from the carriage path and then try to print a test page.
HP Laserjet Pro M477fdw Printer Offline
- You need to perform the resetting the printer which is one of the best methods to solve the HP Laserjet Pro M477fdw Troubleshooting issue.
- With the printer powered up,detach the power cable from the rear if the printer and from the wall socket.
- Refrain from proceedings for at least 60 seconds until the printer is inactive. Ensure that the network cable is linked and not damaged.
- Make certain that the router or switch cables are securely linked. Reboot the laptop or tablet and half for it to restart.
- Unplug the power cable to the rear of the printer and then plug in the power cable into the wall outlet.
- In case the printer does not switch on by itself,press the power button to power up it.
- Ensure that the printer is linked to the wired or wireless network. Examine the network name for the wireless connection.
- Try to print a test page,ensure that the printer has a valid IP address. Make use of Embedded Web Server to check the IP address.
- Make certain that the printer’s print queue is not configured to offline. On the Devices and Printers screen,choose See what’s printing
- Choose Printer and then choose any selection adjacent to Pause Printing,if necessary.
- Make certain that the printer ‘s Wi-Fi Settings was not altered most recently from Private to Public network.
- Utilize the free tool,HP Print and Scan Doctor to identify and rectify the printing as well as scanning issues.
- In case the default printer driver may have altered. Alter the printer driver to the original driver and then try to print.
Printer not printing or prints slowly
- Make certain that the printer is switched on and the printer’s control panel is ready to print.
- In case the printer is not in the ready state,switch off the printer.Wait for a minute and then switch on it again.
- In case the printer’s control panel displays any error message,try to solve the HP Laserjet Pro M477fdw Troubleshooting issue and then try to print .
- Ensure that the cables are connected securely. In case the printer is linked to a network,examine the following:
- Examine the light adjacent to the network connection on the device. In case the network is active,the light is green.
- Make certain that you are using a network cable and a phone cable to link to the network.
- Ensure that the network router,hub or switch is switched on and all the devices are in proper working condition.
- Check whether the upgrade printer driver is installed. If the driver is not compatible with the printer,you will not be able to print.
- In case the printer is linked with the network cable,ascertain that the printer’s name is listed on the Ports tab.
- In case the printer is connected using a USB cable and are linked to the Wireless network,ensure that the box is ticked.
- Transiently deactivate the personal firewall software which can be the reason for the printing issue.
- In case the printer is linked to the wireless network,low signal quality or hindrances can be delaying print jobs.
- If the printing issue still exists,make a call to our customer support team to get instant solutions to the issue.
Paper Tray issue
- Remove the tray from the printer.In case there are any papers in the tray,take them away.
- Examine whether the rear paper guides and side paper guides are aligned for the paper .
- While adjusting the guides,make certain that the guides do not bend the edges of the printer.
- Drag out the tray from the printer.Examine whether the correct paper size is selected.
- Select File->Print. On the Print screen,select the button that accesses the Properties dialog box.
- Select the Paper/Quality tab.on the Paper Sizes drop-down list,choose the paper size that is similar to insert.
- On the Paper Type menu,choose the paper type that is similar to the paper that is inserted into the printer.
- In case the paper size is not in the drop-down list,trail the steps below to generate a custom paper size:
- Select Custom.In the Name dialog box,enter the name of the new custom size.
- In the Width and Length search boxes,enter the dimensions of the paper. Choose the unit of measurements.
- The unit of measurements can be inches or millimeters and then select the Save button.
- Select OK to end the customer paper sizes dialog box and then select OK again to end the Properties screen.
- Select OK and then Choose OK again to print the document. Uninstall and re-install the driver in case the HP Laserjet Pro M477fdw Troubleshooting issue continues.